success in getting sixth pay commission pension credited

[callcenjobs]

I recently put complaints on the government complaint redressal website pgportal.gov.in.

The website gave me a complaint number. It was easy as I could upload .Pdf files directly on the website.

I managed to upload the government directions directly from the maharashtra government website from the GR (Government Resolution section) and upload it on the grievance website to save time.

After 30 days I followed it up with an RTI application to find out the status of my complaint.

It worked wonders since, I saved a lot of time and effort posting letters and remembering speed post numbers.

At around the 29th day of filing the rti application, I had already prepared my first appeal since I did not expect a reply.

However, the last day of the expected reply ie the 30th day, was actually the 1st of august 2012. My mother received an sms from her bank where she is getting her pension. The sms showed the new amount that was the increased amount as per the sixth pay commission credited to her account.

It was just amazing. It helped because in this way, through filing the complaint on the government website, in the event if there was any policy related decision that was supposed to be taken, it had to be taken as per the rules of the grievance ministry.

[jps50]

Sponsorer

Please help others to resolve their problems with govt through pgportal and RTI.

[callcenjobs]

Surely sir,
In fact the pgportal + rti method was the most successful since, no officer can claim that documents were "burnt in any unforseen fire" and also the online facility is time barred since it has time stamps also, ie the time that it was actioned by each officer.
Regards

[callcenjobs]

Sir,
I just wanted your support in starting a forum that will actually deal with PGPORTAL + RTI complaints, since it was the most effective way of using the government machinery and the right to information to the applicants benefit.
Regards

[FightCorruption]

CallCen Congrats for your success !!

I have also lodged a complaint on pgportal.gov.in with Government of Gujarat and its been more than 90 days & no action has been taken till date, status says "Grievance received".

This Grievance pertains to 6th pay commission arrears which my father is suppose to receive.

I wanted to know

1) Whom did you address this RTI application ? (State Information Officer or Public information officer of a particular department)

2) What were the questions you framed in this application ? (Was it as simple as "Request you to provide the status of Complaint")