View Poll Results: How we can make refund process less time consuming

**agarwal_sumit1210** · 05-05-2009, 10:34 PM

Dear Sirs,

I need to know to whom I should approach for claiming refund from irctc. More than 4 months have passed away and I am not getting any sufficient reply from IRCTC regarding my claim. Details are as below-

Dear Customer,

</PRE>Thanks for showing interest in our site.
Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.

TDR DETAILS :-

<TABLE borderColor=#e1e1e1 cellSpacing=2 cellPadding=2 width="100%" border=1><TBODY><TR class=tableCellHead><TD>PNR NO</TD><TD>TDR NO</TD><TD>USER NAME</TD><TD>ISSUE DATE</TD><TD>TICKET TYPE</TD><TD>

</TD></TR><TR class=tableCellData><TD>2155676320 </TD><TD>ekt200901300338818 </TD><TD>SUMIT AGARWAL </TD><TD>07/01/2009 </TD><TD>eticket </TD></TR></TBODY></TABLE>

Thanks & Regards,Pallavicare@irctc.co.in www.irctc.co.in011-23340000

Regards
Sumit Agarwal
(Posting of mob. no. is against forum rules-hence deleted)

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Similar Threads which you may be interested into:

**jps50** · 05-05-2009, 10:50 PM

Sponsorer

Pl search IRCTC in this portal under search on green band on top of this page. U will get all the guidance for invoking RTI for delay. U may also refer:

Effective:
http://www.rtiindia.org/forum/blogs/...effective.html

Pending:
http://www.rtiindia.org/forum/blogs/...ding-govt.html

Central Govt appln:
http://www.rtiindia.org/forum/blogs/...govt-info.html

You need to file RTI appln with the CPIO of Indian Railway. All divisional mangers of IR are CPIO. U can visit RTI link in website of IR. IRCTC is intimidiary to pay U when they get amount from IR. Hence follow up with IR.

**karira** · 05-05-2009, 11:41 PM

Please also read some of the threads in the following search:
irctc - Google Search

**debul_5512** · 01-14-2010, 11:26 PM

Hi,

I have filed a TDR with IRCTC on 29th Jun 2009-Till now i have not received the TDR amount. I want to file RTI for the same. Please guide me where i can get the RTI forms for the same.

Thanks in adv
Rajesh