Railway - refund - IRCTC

[kurian]

I had booked ticket for Kanpur for 14.2.2008. Due to some technical reason Indian Railways could not provide 2A accommodation. This fact had recorded in the ticket I have applied for refund in Feb 2008 but your department is not refunding the excess amount. I have personally submitted original ticket to their office on 11.3.2008 . Travel details are again given below for your immediate reference.

Pnr Number : 2445971927
Transaction ID : 0037431829
Train No : 2452
Train Name : SHRAM SHKTI EXP
From Station : NEW DELHI(NDLS)
To Station : KANPUR CENTRAL(CNB)
Date : 14/2/2008
Class : 2A downgraded to 3A
Boarding : NEW DELHI(NDLS)
Res Upto : KANPUR CENTRAL(CNB)
Quota : General

I have written to IRCTC office at Delhi, Railway H.Q, I have even written to Railway minister too. I have not received my refund. I am sending reminders regularly even now. Can I get my refund.?

How I can get the details from Railways as to what happened to my refund application?

Kurian

P.S. Ticket is in the name of son Robins. I can provide all the copies and acknowledgement, if required.

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[GM VISHNU]

Sponsorer

Hello Mr Kurian

Wel Come to RTI INDIA PORTAL

File your RTI Application with all the details of previous correspondences to

The CPIO
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/011-23311264
Fax: 011-23311259

Soon you will get the information on the status of your claim for refund.

All the best

[karira]

Please refer to some of the threads in this search:

irctc refund - Google Search

[kurian]

I have already applied to IRCTC as detailed below. I have provided all the informations. Initially they responded to my e mail, now they are not responding to mails and letters send by hand and courier: One of previous letter copy is given below
-------------------
15th August 2008

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

Refund of ticket

Dear Sir

This letter may be treated as my final notice. If I am not received your reply within 15 days I will be compelled to approach higher authorities.

I had booked ticket for Kanpur for 14.2.2008. Due to some technical reason Indian Railways could not provide 2A accommodation. This fact has recorded in the ticket (see the attached copy). I have applied for refund in Feb 2008 but your department is not refunding the excess amount. I have personally submitted original ticket to your office on 11.3.2008 (see the attached copy). Travel details are again given below for your immediate reference.


Pnr Number : 2445971927
Transaction ID : 0037431829
Train No : 2452
Train Name : SHRAM SHKTI EXP
From Station : NEW DELHI(NDLS)
To Station : KANPUR CENTRAL(CNB)
Date : 14/2/2008
Class : 2A downgraded to 3A
Boarding : NEW DELHI(NDLS)
Res Upto : KANPUR CENTRAL(CNB)
Quota : General
Note: TTE has recorded about the downgrade on the ticket (see the attached copy)

It is very strange even after 6 months you are not refunding the money.

I hope you will kindly look into the matter and refund the amount without any further delay

Thanking you

Yours sincerely



ROBINS THARAKAN
Ph (Posting of mob. no. is against forum rules-hence deleted)
R/O
New Delhi 110 003

-------------------------
I have visited their Connaught place and New Delhi offices. But no reply and response
How I can proceed further

Regards
Kurian
for Robins ( my younger son)

[sandeepbaheti]

Please refer to post # 2 and 3 of this thread. You can also see this useful blog: http://www.rtiindia.org/forum/blogs/...ding-govt.html