Nile,
In one of my earlier replies to you during Feb. I had posted to you the RBI's link for credit cards. Now it appears that the said link has not helped you much. Probably your query relates to obtention of information only and not complaint against the card issuing company. In that case you can think of trying the following method.
Make an application to the
PIO of SBI in the following format:
1.Is the SBI Card, a subsidiary company of SBI?
2. If the answer to the above is yes, then, the PIO of SBI is requested to furnish the following information on SBI Cards, under any one of the following options, that suits him depending on the regulatory and supervisory role of SBI over SBI cards.
(i) The SBI PIO may immediately transfer my application to SBI cards, if the SBI card is better connected with the information and also falls within the definition of Public Authority under the RTI Act.
(ii) The SBI PIO may seek the "assistance of the appropriate officer in SBI cards" to obtain the information and reply me .
(iii).The SBI may use its controlling and regulatory power to lawfully access the information sought by me and pass on the same to me.
After the above preamble, list the questions for which you seek information on SBI cards.
My suggestions above are listed on the basis of a landmark judgement by
CIC dated 30.11.2006 in the matter of appeal by Shri Sarbajit Roy against Delhi Electric Regulatory Commission. I am also providing link for that 34-page exhaustive decision here:
http://cic.gov.in/CIC-Orders/Decision_30112006_12.pdf