IRCTC refund

**shashanktrip** · 08-12-2009, 12:10 AM

Hi Sir,

I booked a ticked PNR no 2453918034 nine months ago. Train was Shatabdi special and it was delayed by 13 hours. I did not travelled from it. I had an eticket and chart was prepared , so ticket cant be cancelled at that time. I file a TDR for it. and since then 9 months has been passed and I had not got money refunded. I contacted IRCTC customer care using phone and mail several times (20-30 times) But they never gave any satisfactory reason why refund is being delayed.

Secondly I booked a ticket PNR no 2256610703, and I could not travell. So I filed a TDR again. For this TDR IRCTC website states that money has been refunded into my acount on 3rd July-2009. but the fact is money has not been refunded to my acount. I contacted IRCTC customer care regarding it, but they are speechless regarding it.

Kindly tell me who is the responsible authority who can respond me about these problems.

Thanking in advance,

Shashank Tripathi

Similar Threads which you may be interested into:

**jps50** · 08-12-2009, 09:51 AM

Sponsorer

IRCTC refunds the amount only after getting refund from concerned railway zone. U may file RTI application with CPIO of IRCTC by visiting:

Central Govt appln:
http://www.rtiindia.org/forum/blogs/...govt-info.html

Effective:
http://www.rtiindia.org/forum/blogs/...effective.html

Pending:
http://www.rtiindia.org/forum/blogs/...ding-govt.html

Simultaneously file RTI application with concerned CPIO of Indian Railway. All DRMs are CPIO of IR. Pl refer HOW TO LOCATE A PIO UNDER RTI ACT 2005 - RTI Guide

**karira** · 08-12-2009, 11:36 PM

Some of the threads in the following search will be useful to you:

irctc refund - Google Search

**pramodx** · 02-03-2010, 04:16 PM

My wife and mother-in-law traveled from Delhi to Kopargaon way back in June 2009. My Mother-in-law was not carrying a proper identification so the TT charged them the full amount of travel on the condition that refund would be provided once the original proof of identity is provided. I had filed TDR through IRCTCs website but keep getting the response that multiple reminders have already been sent.

I am expecting a refund of Rs 3500+ and it has already been more around 8 months. I have all the documents ready with me. I have decided to go the RTI way to get the refund so seeking your help in this regards.

Thanks,
Pramod