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Thread: Indane Distributor is not giving connection without LPG Stove

  1. #1
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    Indane Distributor is not giving connection without LPG Stove

    <tt>Dear Sir/Madam
    I am living in Kolkata and want to New Gas Connection, So, I contacted
    to distributor near by me the distributor booked me with the Wait List
    No. 111403900000660 on 27th August 2009. He prepared a letter on 10th
    September and posted to me on 24 September 2009. I received it on 25th
    September 2009. After this I have ready all necessary documents and
    called to distributor. I have taken half day leave and go to
    distributor Today he told me he did not received Acknowledge form
    (which was attached with Registered post) so he can not issue me gas
    connection. After receiving AD I again go to distributor but he told
    me this is compulsory to buy hot plate (LPG Stove) from distributor.
    But I have already ISI marked hot plate (LPG Stove).
    I contacted to customer care help desk 033-22364599 one executive
    spoke with me she did not told me her name and did not logn in
    complaint for me. The talking manner is not good that lady.

    The distributor details are follow:
    Date of booking 27th August 2009
    Booking No. . 111403900000660
    Name: Subash
    Address: R/o Kolkata 700064
    Mobile: (Posting of mob. no. is against RTI India - Forum Rules - hence deleted)

    Distributor Details:
    Name of Distributorship: Cooking Gas & Appliances
    Name of Distributor: Tapan Saha
    Address: Shop No. 65, B D Market, Salt Lake, Kolkata 700064
    Phone: 033 23372305 23370490
    Name of Sales Officer: Karobi Mukharjee KAROBI

    I am government employee. I am facing very much.
    Please help me.

    Last edited by ambrish.p; 09-10-09 at 01:53 PM. Reason: mob no and add deleted

  2. #2

    Re: Indane Distributor is not giving connection without LPG Stove

    Dear Subhash

    1. It is not compulsary for customer to buy hotplate with connection from dealer/agency. U can see: and take a print out of that

    2. Please lodge your grievances here: Feedback System

    3. If no action or not satisfied with the action u can file RTI application for action taken report on your complaint. Please read:

    For detailed information on how to draft & file an RTI application, please see the "All About RTI" links on the homepage & RTI Guide section of the portal.

    If you have any further doubts, please post them here and our members will be pleased to guide you further.



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