Suresh,
Please wait for 30 days for the PIO to reply to your RTI Application.
Can you please share your RTI Application on this forum, since low voltage and incorrect frequency is a general problem being faced by many consumers in all parts of India and your application can act as a "guide" for other members or guests facing similar problems.
Also, please check with the Electricity department in Pondicherry (or the local DISCOM...Power distribution company) to see if they have a compensation mechanism for damage to your electrical appliances in case of voltage/frequency fluctuations. When the Electricity Regulators were established in the states, there was some provision for this.




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