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  1. #1
    Join Date
    Jan 2010
    Location
    Delhi
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    2
    Name:
    Indra Singh
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    Default Booking Indane Gas Online

    Please refer the complain below so far I have not received the gas cylinder. Is There any way to know the Status tru RTI

    Dear Sir,
    Is the online lpg booking works?
    I have booked lpg gas cylinder online per details below
    Consumer No. : 19347
    Booking No. (Call Center) : 37
    Date : 20-01-2010
    my second cylinder is about to finish Could you please look in to and arrange the Gas ASAP.
    This is not first time I have booked earlier also but ultimately I had to go to Sindhu Enterprises to book it again. at the sindhu enterprises there are three phone no given on the slip ( 22581881, 22575960 and 22571797) but they never pick up the phone. it is very frustrating every time we have to go to the Dilshad garden booking office to book the LPG Cylinder. Could you please help.

    Thanks & Regards
    Indra Singh

    early responce will be appriciated

    Last edited by ambrish.p; 01-29-2010 at 10:36 PM.

  2. #2
    Join Date
    Apr 2008
    Location
    India
    Posts
    16,161
    Name:
    ambrish
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    Blog Entries
    3

    Default Re: Booking Indane Gas Online

    Dear Indra ji

    U can submit your grievances here: Feedback System

    In case of no action in 15/20 days u can file RTI application seeking action taken report on your complaint. If have already lodged complaint, u can directly file RTI application seeking action taken report on your complaint.

    Dont forget to ask copy of their Citizen Charter.

    Please read: http://www.rtiindia.org/forum/blogs/...-rti-2005.html for details

    regards



  3. #3
    Join Date
    Jan 2010
    Location
    Delhi
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    2
    Name:
    Indra Singh
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    Default Re: Booking Indane Gas Online

    Thank You ambrish I have submitted the complain and hope It will every month's problem.
    I appriciate your help.

    thanks & regards
    Indra


  4. #4
    Join Date
    Feb 2010
    Location
    Hissar
    Posts
    2
    Name:
    Mandeep Singh
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    Default Re: Booking Indane Gas Online


    Sir
    Does the online lpg booking work?
    I want to book Bharatgas lpg gas cylinder online per details below
    Consumer No. : 11200
    NATIONAL GAS SERVICE
    SCF 12-A, RED SQUARE MKT.
    HISSAR
    Distributor's CODE: 117651
    Telephone
    01662-238091, 271663
    My LPG cylinder is about to finish. Could you please look in to the matter. This is not first time I have booked earlier also but ultimately I had to go to the Distributor. They have given phone numbers but they normally they pick up the phone or reply in very rude, humiliating and harsh tone. This is very frustrating as whenever booking LPG either u go to their office to book the LPG Cylinder or simply gape and yawn at ur telephone in frustrating hope for the better treatment next time. Your guidance is solicited. Is there no way to keep a track of the workings of such distributors?
    Regards
    Mandeep Singh

  5. #5
    Join Date
    Jun 2010
    Location
    Gurgaon
    Posts
    3
    Name:
    lalit gupta
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    Default Re: Booking Indane Gas Online


    Dear sir
    i am lalit gupta of Gurgaon booked Indane gas Cylinder on 14/08/10 and our Gas Dealer Name is Raghu Gas Service. they told me to deliver it on 28/08/10 whose Cash Memo No. is 7708 . Today Dated 20 Sep. 2010 still i did not received my Booked cylinder. i called them many times as well as i went there to know about booked cylinder but every time they told us that we have shortage of supply since 1 month. but i know it is not possible that 1 month shortage cant be happen .
    The main thing is that they are using black marketing of cylinder and no one stops them . so pls take strict actions against them

  6. #6
    Join Date
    Sep 2009
    Location
    Chandigarh
    Posts
    4,012
    Name:
    Surendera M. Bhanot
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    Default Re: Booking Indane Gas Online



    I have noticed that this thread has been viewed 21500 times and only 4 replies. A rare contrast of Maximum and Minimum.

    What is record of the maximum views of a thread on this forum

  7. #7
    Join Date
    Nov 2006
    Posts
    6,693
    Name:
    Ganpat
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    Default Re: Booking Indane Gas Online

    Dear Lalit Gupta, we are only a discussion portal on the Right To Information(RTI)Act. This portal is not meant for any direct action or handling of complaints. Based on suggestions given by Shri Ambrish in his post # 2 here, please follow up the matter yourself.
    Defeat is not final when you fall down. It is final when you refuse to get up.

  8. #8
    Join Date
    Sep 2009
    Location
    Chandigarh
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    Name:
    Surendera M. Bhanot
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    Default Re: Booking Indane Gas Online

    You may file a RTI Application with the IOCL office at Delhi or Chandigarh, wherever your Gas Agency falls, under Section 6(1) read with Section 6(3). You can get the address from the Gas Agecy where it is clearly displayed on a Board. You may get the desired information from the IOC Toll free Number 1800 121 005.