Copy of rules regarding acceptance of additional money for issuing circular ticket

[R Madhok]

Point No.8's Query:

Query:No. 8: Kindly provide the copy of rules for issuing circular ticket to the passengers. How much money the Reservation Counter Clerk is authorised to accept in addition to the cost of the tickets for issuing Circular tickets.

PIO 's reply: Rules regarding issuance of Circular Journey Tickets are published in Public Time Table. Reservation Clerks cannot accept anything over and above the cost of tickets.

Point Query No. 27: Kindly provide the name, address and contact details and the minutes of meeting in which such rule has been passed that if the passenger has booked the ticket from the Agent then he can get claim from Agent only. As the amount goes to Agent's account and he is not authorized to get refund from Railway Reservation counter.
PIO 's reply: Refund and cancellation of e-tickets and I-tickets is not done at regular reservation counters. These tickets can be got cancelled through internet only. Detailed rules in this regard are published in Public Time Table.

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I got the above-mentioned decisions regarding my application under RTI Act 2005.


http://cic.gov.in/CIC-Orders/AD-20012010-01.pdf

Rajneesh madhok,
B-xxx/63. Nehru Nagar,
St. No. 2, Railway Road,
Phagwara (Pb)

[BASA33]

The information given is incomplete , as the P I Ois not expected to tell us to refer public time table. He is expected to give the rule clearly in his letter. Hence, you can make appeal to the central information commission saying that information is incomplete.