[Satish Gupta]

Technically Municipal Corporation or any PA, does not have to answer any queries, but must provide copies of documents, and allow inspection of documents, etc.

Moreover if the information is already available on internet or in book form, then PA has a good reason to refer to that information. I am assuming that the Manual being referred to was produced by the same Municipal Corporation.

To get the information, you can ask Municipal Corporation to provide you with copies of the rules and regulations pertaining to residence in Commercial establishments. Again if they are already available in book form, then MC would ask you to buy a copy at the book store.