My son late Kishen S. Babu was working with Hinduja TMT, Bangalore and he had P.F. Account in P.F. Office, Bandra, Mumbai. His Account number MH-40156-11416. My son expired on 25.12.2006 and I submitted my Claim for Pension. Many times the Claim Form was returned for various reasons, finally I submitted my Form Vide Receipt No.90177875 dated 01/07/2009 and I also visited P.F. Office in Mumbai, but the concerned Clerk was very furious because I had made an enquiry about the status through Internet. He was abusing me telling why have you given complaint to Vigilance, in fact I had not complained to any Vigilance. In fact, I had visited the office on 09.09.2009 and, the concerned Clerk from Group 55 Accounts, Mumbai Bandra P.F.Office finally told me that my Claim is almost ready, duly approved by the Commissioner and as that as xerox machine was not working on that day, he assured me he would forward my file to the concerned Department next day for disbursement. But to my utter shock, when I logged in next and checked the Status it is showing that 'your claim is rejected, contact the employer for more details', when I contacted the employer, they informed that they have not received any communication.
Actually, my Claim was submitted vide Receipt No.90177875 dated 01.07.2009, but Claim Status shows Receipt No.90429474, which was actually my old Claim, which was rejected as I had an account in Bank of Maharashtra and that Bank of Maharashtra account is not valid for outside Maharasshtra, they had instructed me to open Account with some other Banks. I opened Bank account with State Bank of India and had sent my Claim form, which was received by P.F. Office vide vide Receipt No.90177875 dated 01.07.2009.
Now, can anyone guide me how to proceed with the matter, as I have suffered a paralysis stroke and literally broke.
Can I use RTI to pursue the matter.