[chanda_s]

yes this appears to be a step in the direction of making profits. if tatkal quota is not utilised, the simple thing is to transfer it to the general quota as was being done till now. the new move will only complicate things and make the wait listed passenger cough up more money.

further, getting a refund is a painful process that consumes a lot of time and energy and a normal passenger would be put to great discomfort.