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credit cards and RTI
This is a discussion on credit cards and RTI within the Ask for RTI Query forums, part of the RTI Community Support category; one of my friend want my help in credit card related mattter. he has used a credit card (Citi bank ). he converted purchase amount into EMi. later he has ...
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#1
09-01-2008, 10:30 PM
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one of my friend want my help in credit card related mattter. he has used a credit card (Citi bank ). he converted purchase amount into EMi. later he has taken some loan on phone oferd by bank. he was paying it regularly . some how he failed to pay up for two months as a result his card has been closed and a hefty pre closure interest has been charged . now he want to get his card activated , additional charges waived off so that he can pay out real dues . can RTI useful in this case ???
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#2
09-01-2008, 10:41 PM
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RTI will not be useful in this consumer related matter. He should better represent to the bank and sort out the issue with higher official of the bank. Recently RBI has issued circular on credit card which is available on its website. If he thinks that he has been wronged or rbi directives are not observed, he can refer the matter to Banking Ombudsman of the State. Details of ombudsman are on RBI website. But first he has to represent to bank H.O. and give them 30 days time.
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#3
09-01-2008, 11:07 PM
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As this matter cannot be brought under ambit of RTI, I suggest you read and discuss about this issue at http://www.bighelpers.org
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