Hello Kariera,
well the goods were in large quantity of 14 products of different radio control technologies which are all electronics and these products were in their normal box packing of their particular brand kept safely inside big box which holds them together and not exactly in gift packing as gift packing was to be done by me as it would increase the package weight so the gifts were to my friends and family and also fellow science group members.
Plus I ordered them with bill which I thing could be no problem as I have faxed them (customs office) their all required information and letters but I think the problem is because my packing is quiet big then what I had ordered last time.
Secondly well even though I am under way of making a company for selling goods the products were strictly for my own needs but also there was an intention for them to act as demo for testing so that by next year I could order large quantity's if they are worth their quality for selling here in our country so in a way they are demo products too.
Third if as said by you "ALL parcels from China (yours is from China since it ends with CN) are stuck at the Customs Office attached to the EMS center" and ware awaiting for clearing and checking then they are surely making many losses for everyone and not realizing that even though we are pay always for duty's and charges they are making everything late and not even paying us for the losses done to us who are giving them business too and in everyone these delays to us is making us loose interest in our country county and if I am to start business in our country with such an results then I wont do it at all as it would only be my loss.
Even after convening they customs that it was gifts and sending them invoice they did not reply to me at all and also my EMS post was all charges paid by me and even after I would have received the parcel I would have paid them their duty charges.
I will surely file for
RTI after waiting for few days but I guess again for that I have to go to Mumbai whereas I am from Pune so it is in a way trouble some but most shocking was the customs letter one statement which I disliked saying : "The failure to comply with the above requirements (i.e arrange documents and letter or meeting within 15 day) shall lead to action as regards to the disposal of the Parcel/Articles.The said action shall be initiated as per the Customs Act, 1962/Postal Rules without any further reference to you."
Well I don't know what that act is really but I have to say that their letter came 1 month days days later and that too with wrong date which means either they want to cheat and take away my goods which I wont let them in a way as we are very well aware that the customs people sell this goods in their/other shops to make additional profits. And as per their own rule once the parcels is under their custody and detained by them they should send me a post within 10 days(correct me if I am wrong kariera) but if you read the dates carefully you can see that there is more then 1 month and 10 days gap, plus on their original letter is wrong date(20.9.7) which off course is very suspicious as a letter to come from Mumbai wont take more then 7 days here.
So my main worry is that even after paying for better services and charges or even dutys they are clearly not doing their work and stopping anyones post for so long time is torture to everyone.
In your case have you get your parcels and how did you free your parcel in such a situation? and after filing a case with
RTI will they(customs officers) make any more problems in future with me?
You are correct that my parcel was from China and this now worries me even more as I buy goods mostly from them and ship them to me always by EMS service.
Even if they don't send my goods will they send it back to the main company or will they sell it to other? as sending it back to the main company means that I will be given back my money which I payed to them.
Thank you for your help really at lest from what you said I have little hope that my parcel might come to me someday and they war with Chinese or EMS service is strictly not fair as this could mean our own country loss too as more and more people like me will someday leave our country.
Thank you again and if there is anything which can be done by my side please let me know for now I will wait and try to contact their office again.
Have a nice day.
Regards,
Anand N.