I would like to suggest at least one proposal for inclusion :
SPIOs/CPIOs should at least follow the direction/request etc of the
SIC/
CIC of respective state. I had experience of not receiving any response from SPIO even after 2nd appeal, subsequent reminders to both the SPIO &
SIC.
SIC directed to provide comments/views of SPIO within 15 days- but the concerned SPIO did not bother at all . The result is SPIO did not response even after two months of receiving specific direction from the
SIC, W.Bengal. What the
SIC is doing, I don't know. The
SIC does not provide online status of appeals/complaints etc and even after some dozen times telephonic discussions could not achieve anything fruitful development.