Dear kushal
Thanks for appreciate my views.
I would like to throw more light on it. Please inform the members (at appropriate stage).
Before going for the
RTI,
Check that you written correct PAN, and MICR code in your return of income.
Try to meet the Assesing Officer, Not the middle man or desk clerk or peon. Tell him (AO) that you did not received the refund for such and such periods. Keep following details ready for each assessment year (for which you want to get refunds)
1. AY, 2. PAN number, 3, Copy of ackowledgement slip of return of income filed. 5, Correct micr Code of your bank account.
And more important, copy of your (All) bank account for the AY for which you want the refund (RO). [This is because AO can verified that the refund is not really not issued to you earlier. For winning the trust of AO].
90 % grievances will be solved here. The rest will not solved due to lack of information available with the AO, or some technical reason. that Demand in earlier years may be outstanding, or could not be co-related in computer system. like wise. I can not deny the arrogant behavior of the ao. It may happened due to natural behavior or AO might be in pressure of other work.
NEXt you ma write to next higher Officer,Additional / joint commissioner of the AO, OR Commissioner of the AO.
Here the chances the receipt of the RO as well as communication in this matter one will receive increases.
[Please give complete details in the application, the record management of the department is very poor, that is due to non-availability of the staff. So, your application will speak all the details, and it will be easier for the officer to Act upon]
Even if it does not work,
RTI is there. go for it. {Now a days an Assessing Officer is the CPIO, the same officer who is to issue RO}
Good luck.