Help me to frame the RTI questions for non refund against e-ticket cancellation to Canara Bank / IRCTC

**rameshraj** · 03-08-2012, 10:16 PM

Hi all,
I have booked an e-ticket though IRCTC online. After 2-3 days due to unavoidable circumstances I cancelled the tickets online though IRCTC website. The IRCTC e-ticket cancellation report shows the status as “Refunded in Account”. I bank with CANARA BANK. according to rules the amount need to come to my account. But till today it didn't happened. I have written several mails to both the departments.
now
CANARA BANK SAYS THAT...
IRCTC banker has not sent the amount yet.....

IRCTC SAYS THAT
Kindly note that we have refunded the amount as per the details. Please contact your bankers for confirmation with the given details.

BUT.....
As per online status of IRCTC the status is shown as “Refunded in Account”.

I really got confused as to whom to file the RTI...??? I don't know where lies the ACTUAL PROBLEM..!!!

Please help me in this regard...I really appreciate your guidance.
Do also help me in writing the question...effective question which will get my money back...

HOPE YOU PEOPLE WILL HELP

**ambrish.p** · 03-08-2012, 10:36 PM

Sponsorer

Dear Member

You may file RTI application for details (date, UTR no. amount, statement of concerned bank a/c showing entry) of refund. RTI application with PIO of IRCTC as per: RTI Rules, Fees for Centre and Useful Info about CIC - RTI Guide

Also read:
How to submit a RTI Application - RTI Guide
HOW TO LOCATE A PIO UNDER RTI ACT 2005 - RTI Guide

FOR help in framing technically correct RTI application (read the attachment/s in the post), please read: All hospital bill of Mrs.Sonia Gandhi when she is hospitable in America & total Exp.

For detailed information on how to draft & file an RTI application, please see the links below "RTI INDIA" links on the homepage & Guide of the portal.

If you have any further doubts, please post them here and our members will be pleased to guide you further.

regards