[taurus]

The suggestion to " invest in making information on official ranks, pension schemes, grades and related entitlements accessible on the Internet to bureaucrats" is a good suggestion. It needs to be worked out in detail to ensure availability of authentic information and also within reasonable cost. After all the public coffers are already overburdened with a bloated bureaucracy, which should not be further burdened unduly. Otherwise CIC can devise simpler ways to deal with all such service matters, may be with more assistance from NGOs/activists for preliminary scrutiny of such requests/appeals before they are put up to the CIC for hearing. This may reduce the backlog.