The flow of a RTI application goes like this:
I - Flow A:
Step 1) File a RTI application with the Public Information Officer - Section 6(1).
After filing the RTI, if you have:
> Not received a reply from PIO at all,
OR
> Received a reply from PIO but not satisfied with the PIO's reply/decision;
Step 2) Then - File a first appeal with the First Appellant Authority - Section 19(1).
...