Juhi Rathi

I had applied for my passport renewal on 30 march 2012. My file number is JP 1070323425512 and my receipt number is JP 1F12300570352. It is indeed surprising that neither i have got my new passport, nor has there been any kind of information from the passport authorities to let me know about the delay in my passport. I have even visited the passport office thrice, but in vain. If there is any formality pending from my side, i should be at least informed so that i can do the needful at the earliest.
i would be highly grateful if you could help me out trace it, so that i can plan my future likely travels shortly......
Thanks a lot,

Yours sincerely,
Juhi Rathi