I have some issues of my account with my AIrtel Broadband Connection. I want to ask the answer of my issue through RTI.
Can anyone tell me about it.
Can i ask my issue through RTI to airtel.
If yes please tell me the procedure.
Since aitel is not a public authority we cannot raise an RTI application to them.
However Telecom Regulatory Authority of India (TRAI) is the Statutory body in regulating the companies like airtel, You can always have an access route through them.
You can raise your queries through TRAI to
The Public Information officer,
Door Sanchar Bhavan
Old Minto Road,
Next to Zahir Hussain College,
New delhi 110 002.
Private sector service providers are not covered by RTI. However we can compel the regulators to obtain information of private service providers. I reproduce news item for information .
Thanks to Right to Information RTI Act one can now demand accountability from the mobile service providers which is what AL Aggarwal did recently. He sought to know from TRAI whether his MSP was competent to charge any amount own its whims without written consent from the customers. He asked how many customers were being charged.
Telecom Regulatory Authority of India TRAI Act was passed in 1997 to regulate the telecom industry. TRAI's status as a public authority is unquestionable while MSPs it regulates may claim immunity as non-public authorities under RTI.
The TRAI Act also states that TRAI can call upon any service provider at any time to furnish in writing such information or explanation relating to its affairs as they may require; or appoint one or more persons to make an inquiry in relation to the affairs of any service provider Therefore to make MSPs accountable, ask TRAI.