I have got your message & want to share my experiences with you.
A lady of 68 years old whose name is Kamla living in a small village of UP trying to get her pension after the death of her husband. She is facing a lot of prolems in this path. First she is illitrate & unable to write an application then she went to Pradhan of her village & then subbmitted an application to pension office. After one month she had not got any answer then she further go to D.M. of the district & complained him that she had submitted an application to that office but yet not answered & the person said her that there is no infomation about. After this she send an application to State Information Commissioner with the help of another person. It's time passes two & half months & didnot get any answer then she send an reminder but after 15 days she met a social worker working with an NGO & tell him her problem. The social worker who represents a NGO consider her problem & collect all photocopies of her posted applications & send them to Chief Information Commissioner with a touching letter. After one week subbmission of that letter she get all her informations & the lady had got also her pension regularly now.