Joint Commissioner of Police (Traffic) Qamar Ahmed said he is unaware about this. "I do not have any information about this. I have to check this out," he told when asked about the contact number.
There is more: the Traffic Information number 9811452220 is also temporarily out of service.
When this mobile number is dialled, the response one gets is "this number is temporarily out of service or call after some time".
However, Ahmed said, "There isn't any mobile number being flashed. In fact, we have two telephone numbers and both are landline numbers," he insisted.
These lapses fly in the face of the message of Commissioner of Police Y S Dadwal on the traffic police website "the Delhi Traffic Police has been managing the show with acute professionalism and competence."
"There has been increased transparency, interface and interaction with the public on suggestions/complaints/problems through e-mails/fax which has been institutional and strengthened and there is prompt and timely redressal," the Commissioner's message says.
Similarly, the message of the Joint Commissioner of Police, Traffic reads, "The website has become a tool to interact with people, who send their suggestions, complaints about the traffic management, which is welcomed by us."
Social activist Anil Sood, who is associated with traffic management and Right to Information (RTI) activities, said, "It's a case of total carelessness and casual attitude of the law enforcing agency, which always makes tall claims."
Re: Delhi Traffic Police helpline an invalid number
"the Delhi Traffic Police has been managing the show with acute professionalism and competence.".....
I had once email Mr Ahmad regarding non functional traffic signals at a stretch in Rohini Delhi. His response was quick. The SI in charge from Mangolpuri Police Station visited my residence to understand the matter since he admitted that he was not too well off with English. After taking stock of the situation, he wanted me to accompany him to the trouble spots mentioned in my e-mail " in order to verify..." His numerous visits in uniform to my residence raised eyebrows of my neighbours who thought I had committed some henious traffic violation [much to the pleasure of the cop], one of them even offered " ...in case there is a problem tell me, I've connections in the police...". Coming back..., after spending half a day in the verification process, all the SI had to say was that his unit was understaffed to handle the situation..... my family still rebuke me for writing to the COPs.... So much so about "...acute professionalism and competence...." Mr Dadwal