I'm writing my concern for the first time; and I hope that someone in the forum will help me.
I have also read many other passport not received issues in this forum; and the solution suggested thereafter 'RTI'; but my problem got compounded recently with something which I never anticipated and I just want to seek your help to make sure that I do the right thing.
I filed my renewal application in July 2007. The police verification was completed in Aug 2007. From September onwards, the online status of my application kept on showing the following status -
'It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a weeks time.'
The weeks passed and then months; but there was no sign of passport. I visited the RPO, Delhi in November 2007 only to know that there were some objections. The passport officer asked me to come back again with the refilled application form along with one more address proof (preferably voter id or passbook copy of any state bank).
I revisted RPO in Dec 2007 with the documents as suggested only to come to know that this was not required, since the objection was on the Date of Birth mismatch. I was not sure as to what mismatch they were talking about, since they were not sure of that too. But lucklily, I had all the documents; and I submitted the same to RPO the same day. I was asked by RPO to wait for another 15-20 days or else revisit again.
Come Feb 2008; I again visited RPO and after a wait of 2 hours in the Admin department; I was told that the CID (police verification) report has not been received by them. When I started asking them questions, the person incharge told me that the police has sent the verification report of some lady against my name; and the same has been put up in my file. (I'm not sure why will they file the wrong report in my file and sleep over it for months; and also update the wrong status on the web). He also told me that they have sent the case back to the SSP of my area in first week of Jan to get the report. When I questioned them that why did it take the passport office close to 8 months to realize that, the person incharge was furious and asked me to leave and come back with the police dispatch report.
The same day, I visited the police station; and I was informed that the correct report was sent by Police; and the RPO is fooling around with me. I was also suggested by the Munshi to go to SSP's office and file the complaint.
Also, when I now see the online status of my file number; I see nothing.
Now, this seems like a can of worms; the more I'm getting into it... the more it is eating me. I'm lost as to what I should do.
I need to fly next month to states; and I urgently require the passport.
Do I really need to file for an RTI or would it make matters worse?
Any help and direction to help me solve my grievance would be highly appreciated.