I had sought information for late running of regular Train 2785 Kaceguda - Bangalore from South West Railways. When they refused to give information on rates specified by the RTI act, I approached Central Commissioner (Railways), with my appeal in the month of dec'2006. They sent back my appeal in Feb'2007, for resubmission in proper format. I resubmitted in the prescribed format.
Now, it's june and I am yet to get enen a word of acknowledgment from CIC, New Delhi. Whom do I approach next ?
I am not sure if I understood properly, You re-submitted in format at Central Commissioner (railways) as 1st appeal, and then you mentioned that you did not get the acknowledgment from CIC (Central Information Commission). Well CIC is for 2nd appeal, so can you clarify where actually have you sent the appeal?
You must lodge a 2nd appeal with the CIC.
By the way, there is no CIC (railways). it can only be Appellant authority who hears the 1st appeal.
You must appeal to the Central Information Commission who is the 2nd appellant authority, and where the conplaint can be lodged. However, as you have said 4 months have passed, you must apply for the exemption as to why you are appealing late.
When I said CIC(Railways), I meant the Information Commissioner who dealt with Railways. It was Dr.OPK at that time. now the work seem to be bifurcated between the two IC.
Anyway, I don't think addressing to the right man was the problem as I got a reply back for resubmission under proper format.
Your advice to send a second appeal would have been taken if the system is perfect !! For people leaving away from the capital, its a big cost to keep resending the appeal. Its very easy for a government organization without accountability to say that they have not received the appeal until and unless you hand deliver and take acknowledgment.
If an organization claims transparency, then it should enable posting of appeals on its website where the Registration number will be auto generated.
In the present scenario, you will get a registration number only if it is not filtered at lower level of Dak dealer or office staff. To overcome it you have to be persistent and for that you have to have enough resources. You cannot expect a sleeper class railway traveler to have that kind of resources.
Any way I compliment you for your e-initiative. I hope CIC also goes for e-governance but modifying the website with less of self glorification on the site in the way of photographs and achievement of the IC's and interactive site.
The railways have been congratulated by all and sundry in increased revenue, but unfortunately they are just backstabbing consumers and taking them for a "ride" (pun intended)
Several issues regarding the Railways are being raised by commuters/travellers and we must find a good way to use RTI Act to highlight these issues:
1. As you said, late running of trains
2. Conversion of normal Express trains to Super Fast status,
charging travellers extra "superfast charges" and infact slowing down
the train ! (Yes, strange but true).
3. Increasing charges for e-ticket and i-ticket
4. Withdrawal of "telescoping" of fares and combining of journey segments
5. Increase of tatkal quota (and thus trying to "cream" the milk)
while reducing number of normally booked berths
Back to your problem with CIC, once the 2nd appeal is submitted, a change in the IC should not make a difference of 4 months.
I agree with you about all people not having resources, but we have to use whatever means are available with us at this moment.
Can you please do the following:
1. Send a email to: Shri P KP Shreysaskar
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